Matthew Petro

Coffee is my energy drink of choice.

Twitter + inflight wifi = ???

I was reading this article from MSNBC (Frustrated tweets new headache for airlines) and I wondered what will happen when airlines finally move inflight wifi from the trial stage into full rollout. How will airlines react when passengers can tweet, blog and e-mail their frustrations while in the air?  Are the airlines are prepared for the tide of cranky in-air tweets, enabled by their own efforts to give travelers more a la carte options?

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